transportnsw.info is where people in NSW plan trips on public transport, and one of the highest-traffic websites in Australia. The project moved it from a licensed, proprietary CMS to Drupal 8.
We had to rebuild the whole site on the new platform: every page, plus the trip planner, a separate application that had to work inside the new site.
Drupal 8 manages the content and pages. The trip planner connects over REST, and interactive pieces like the booking widget are React components that get their data from Drupal over JSON:API.
Moving to open source removed the licensing costs, and calls to the call centre about trips dropped by 30%. The site now serves 2M+ visitors a month on Drupal.
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